Consumer Rights
Abusive, deceptive, and unfair debt collection practices can destroy an individual’s credit, financial independence, and dignity. We can help.
Debt can eliminate future financial opportunities, trapping people in a cycle of perpetual debt and despair. It can limit a financially dependent spouse’s ability to flee an abusive partner, create a barrier to education and job mobility, and lead to a loss of housing and homelessness. For many, debt can feel like an insurmountable challenge to overcome.
3,400
consumers defended against predatory debt and lending and more last year
$269M
granted in relief for clients
Services
Our attorneys fight zealously for the rights of individuals and families who have become victims of abusive, deceptive, and unfair debt collection and lending practices and help get them out of debt. Here are some of the legal issues our lawyers can help with:
- Defending clients in credit card, auto lending, medical, and student loan debt proceedings
- Advocating for victims of debt and loan scams
- Fighting against unjust foreclosure and lending practices
- Assisting clients in filing for a Chapter 7 consumer bankruptcy discharge
- Bringing impact cases to stop predatory debt collection and consumer fraud
Need free legal services or financial counseling?
A Guide to Your Court Date: Know Your Rights
For an in-depth, step-by-step guide on what to expect at your court date, click or tap the button below to read about your rights in a resource prepared by attorneys from NYLAG’s Consumer Protection Unit.
Help us provide free legal services to people with low-income.
NYLAG is part of the solution for victims of unfair debt collection and lending practices.

New York Focus: Have You Been Sued for Credit Card Debt? Your Fake Relative Might Know.
Shanna Tallarico, former Project Director and Supervising Attorney in NYLAG’s Consumer Protection Unit, spoke with New York Focus on the NYLAG class action suit that went after predatory loan collectors and improper service.

QNS: CM Ung teams up with NYLAG to bring free legal services to District 20 residents starting May 21
NYLAG partnered with NYC Council Member Sandra Ung to fight deed fraud and bring free civil legal services to communities in Flushing.

After NYLAG Advocacy, Office of Court Administration Issues Guidance Clarifying Consumers’ Right to 2% Post-Judgment Interest
After more than a year of advocacy from NYLAG and partner organizations, the NYS Office of Court Administration has issued guidance that will provide critical protections to consumers burdened by judgments for rental arrears, student loan, education, and medical debts.