We know how important your legal and financial counseling needs are, and we will do our best to help. In most cases, you will be asked to call and leave a message or do an online intake form. For some of the issues, we may offer in-person meetings in your community. 

When calling, please leave your full name and contact information, as well as a description of your issue so that the appropriate department can return your call. We will return your call as soon as we can.

All services are free and confidential. 

How & When To Contact Us

Please visit NYLAG’s financial counseling page for more information on how we can help.

Note: the services under NYLAG’s financial counseling program are not legal services. If you have a legal issue, please have a look at the other NYLAG programs on this page.

NYLAG’s Financial Empowerment Center is open to anyone over 18 years of age who resides or works in NYC.
Call: 311, request “Financial Counseling,” and request an appointment with a NYLAG financial counselor.
Online: Click here. Under “Choose a Program,” select “Financial Empowerment Center” and your preferred language. Click “Next” and then scroll down until you see the NYLAG location options. 

Call 212.613.7306
Monday – Friday 9:00 am – 5:00 pm

Existing Clients: Due to the current public health crisis, we ask all existing clients to call their case handlers. If you’re not sure who your case handler is or how to reach them, please reach out to us at the phone number or email below. 

New Clients: Due to the current public health crisis, we are conducting new consultations by phone.

Call 212.613.5000 on Mondays 9:00 am – 5:00 pm, and leave a message to receive a phone consultation, or 
Email ipuintake@nylag.org and you will then receive a link to request a consultation or a callback

For immigration issues for Ukrainian nationals:
Call 212.659.6187
Email UkraineTPS@nylag.org

Call 212.613.5000
Tuesdays 9:00 am – 3:00 pm

Prefer to contact us electronically? Fill out this form.

Domestic violence emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444

Call 212.946.0357
Monday, Wednesday, Thursday, and Friday 10:00 am – 2:00 pm

NYLAG’s LegalHealth division provides free legal services at 34 hospitals and community-based health organizations throughout New York City, Long Island, and Westchester. You can visit this page for a list of LegalHealth’s sites. If you are a patient at one of these sites or a hospital worker looking for legal help for your patient, click here to find out how to make an appointment.

We are not seeing walk-ins at our White Plains or Manhattan locations. We are currently open, but by appointment only, and most appointments will be over the phone.

To make an appointment please complete our intake form on your computer or smartphone, or at our kiosk at the Manhattan courthouse.

Alternatively, call 212.659.6190 and leave a message. We will get back to you, but this method of intake will take longer.

Call 212.659.6161 
Monday – Friday

NYLAG offers free divorce mediation to couples with limited incomes where there is no:

  • Action pending in court
  • Present or past domestic violence
  • Current drug/alcohol abuse and
  • Untreated mental illness. 

For more information, please call 212.613.5000, Tuesdays 9 am – 3 pm, and leave a message.

Until further notice, the Mobile Legal Help Center is conducting daily intakes by phone. Make an appointment here.

If you don’t have a lawyer, live in the Bronx, and recently received Housing Court papers:

Call 929.356.9582
Monday – Friday 7:00 am – 1:00 pm

Call 212.946.0343
Monday – Friday 9:00 am – 5:00 pm
Email vethelp@nylag.org

*IMPORTANT NOTICE: Legal Hand Centers are currently closed until further notice due to the coronavirus pandemic. Please note the staff is working remotely. You can call 718.619.4248 from 10 am to 5 pm.

Legal Hand Centers are easily accessible, welcome walk-ins, and do not require appointments. They have weekend and evening hours to accommodate community members with busy work schedules.

Legal Hand Crown Heights
250 Kingston Avenue
Brooklyn, NY 11213

Legal Hand Jamaica
149-13 Jamaica Ave
Jamaica, NY 11432

Legal Hand Tremont
713 E. Tremont Avenue
Bronx, NY 10457

Call 212.613.5000 

Please note: We do not handle union issues (labor law), workers compensation, disability insurance, tax issues related to employment, pensions, most severance issues, and bankruptcy issues.

Call 212.613.5000
Monday, Wednesday, and Thursday 9:00 am – 3:00 pm

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