GET HELP
We know how important your legal and financial counseling needs are, and we will do our best to help. In most cases, you will be asked to call and leave a message or do an online intake form. For some of the issues, we may offer in-person meetings in your community.
When calling, please leave your full name and contact information, as well as a description of your issue so that the appropriate department can return your call. We will return your call as soon as we can.
All services are free and confidential. Please note: In-office meetings are by appointment only.
How & When To Contact Us
Please visit NYLAG’s financial counseling page for more information on how we can help.
Note: the services under NYLAG’s financial counseling program are not legal services. If you have a legal issue, please have a look at the other NYLAG programs on this page.
NYLAG’s Financial Empowerment Center is open to anyone over 18 years of age who resides or works in NYC.
Call: 311, request “Financial Counseling,” and request an appointment with a NYLAG financial counselor.
Online: Click here. Under “Choose a Program,” select “Financial Empowerment Center” and your preferred language. Click “Next” and then scroll down until you see the NYLAG location options.
Call 212.613.7306
Monday – Friday 9:00 am – 5:00 pm
Existing Clients: If you’re not sure who your case handler is or how to reach them, please reach out to us at the phone number or email below.
New Clients: We conduct new consultations by phone and via the New York Immigration Coalition’s Key to the City: Legal Clinic events where we are listed as the provider.
Call 212.613.5000 on Mondays 9:00 am – 5:00 pm, and leave a message to receive a phone consultation, or
Email ipuintake@nylag.org and you will then receive a link to request a consultation or a callback
For immigration issues for Ukrainian nationals:
Call 212.659.6187
Email UkraineTPS@nylag.org
For pro se assistance:
Call 212.514.4274
*Callers should leave a voicemail but due to the high volume of calls at this time, we cannot guarantee a callback
Email pspp@nylag.org
Call 212.613.5000
Tuesdays 9:00 am – 3:00 pm
Prefer to contact us electronically? Fill out this form.
Domestic violence emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444
Call 212.946.0357
Monday, Wednesday, Thursday, and Friday 10:00 am – 2:00 pm
NYLAG’s LegalHealth division provides free legal services at 34 hospitals and community-based health organizations throughout New York City, Long Island, and Westchester. You can visit this page for a list of LegalHealth’s sites. If you are a patient at one of these sites or a hospital worker looking for legal help for your patient, click here to find out how to make an appointment.
Call 212.659.6161
Monday – Friday
Call 212.613.7310
Mondays 10:00 am – 2:00 pm
Email EFLRP@nylag.org
NYLAG offers free divorce mediation to couples with limited incomes where there is no:
- Action pending in court
- Present or past domestic violence
- Current drug/alcohol abuse
For more information, please call 212.613.5000, Tuesdays 9 am – 3 pm, and leave a message.
Make an appointment here.
Call 212.613.5000
Monday, Wednesday, and Thursday 9:00 am – 3:00 pm
Call 212.613.5000, choose the option for a new case intake, then Special Education and leave a voice message.
We will get back to you within a week.
If you don’t have a lawyer, live in the Bronx, and recently received Housing Court papers:
Call 929.356.9582
Monday – Friday 7:00 am – 1:00 pm
Call 212.946.0343
Monday – Friday 9:00 am – 5:00 pm
Email vethelp@nylag.org
Call 212.613.5000
Monday, Wednesday, and Thursday 9:00 am – 3:00 pm