We know how important your legal and financial counseling needs are, and we will do our best to help. In most cases, you will be asked to call and leave a message or do an online intake form. For some of the issues, we may offer in-person meetings in your community. 

When calling, please leave your full name and contact information, as well as a description of your issue so that the appropriate department can return your call. We will return your call as soon as we can.

All services are free and confidential. 

How & When To Contact Us

Please visit NYLAG’s Financial Counseling website for more information on how we can help and how to contact us.

Call (212) 613-5040
Monday – Friday
9:00 am – 5:00 pm

Existing Clients: Due to the current public health crisis, we ask all existing clients to call their case handlers. If you’re not sure who your case handler is or how to reach them, please reach out to us at the phone number or email below. 

New Clients: Due to the current public health crisis, we are conducting new consultations by phone. We have case handlers available each week to answer questions and dispense advice. You can leave a message to receive a phone consultation or email us at the information below. 

Call 212.613.5000

Email ipuintake@nylag.org

9:00 am – 5:00 pm 

Call: 212.613.5000
9:00 am – 3:00 pm

Prefer to contact us electronically? Fill out this form.

Domestic violence emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444

Call 212.946.0357
Monday, Wednesday, Thursday, and Friday
10:00 am – 2:00 pm

If you’re a patient or hospital representative in an NYC hospital or medical facility, and need legal help for you or a client, visit NYLAG’s LegalHealth program at this link.

Due to precautions around the coronavirus pandemic, we are not seeing walk-ins at our White Plains or Manhattan locations. We are currently open, but for phone appointments only.

To make an appointment please complete our intake form on your computer or smartphone.

Alternatively, call 212.659.6190 and leave a message. We will get back to you, but this method of intake will take longer.

Call 212.659.6161 
Monday – Friday

We continue to mediate during the coronavirus pandemic. While our physical office is closed, we are offering mediation sessions via video conference on family cases and divorces where there is no domestic violence.

To find out if you are eligible for our free services, please email us at adelruelle@nylag.org.

*Cases, where domestic violence, drug/alcohol abuse, and child neglect/abuse are present, are not appropriate for mediation.

Until further notice, the Mobile Legal Help Center is conducting daily intakes by phone. Make an appointment here.

Before calling NYLAG, please read the latest COVID-19 information about evictions and other housing issues at this link.

When to Contact NYLAG:

If you don’t have a lawyer, live in Brooklyn, the Bronx, Manhattan, or Queens, and recently received Housing Court papers, you can call us Monday to Friday from 7 am to 1 pm at (929) 356-9582 or make a submission to this online form.

Call 212.946.0343
Monday – Friday
9:00 am – 5:00 pm

or email vethelp@nylag.org

*IMPORTANT NOTICE: Legal Hand Centers are currently closed until further notice due to the coronavirus pandemic. Please note the staff is working remotely. You can call 718.619.4248 from 10 am to 5 pm.

Legal Hand Centers are easily accessible, welcome walk-ins, and do not require appointments. They have weekend and evening hours to accommodate community members with busy work schedules.

Legal Hand Crown Heights
250 Kingston Avenue
Brooklyn, NY 11213

Legal Hand Jamaica
149-13 Jamaica Ave
Jamaica, NY 11432

Legal Hand Tremont
713 E. Tremont Avenue
Bronx, NY 10457

Call 212.613.5000 

Please note: We do not handle union issues (labor law), workers compensation, disability insurance, tax issues related to employment, pensions, most severance issues, and bankruptcy issues.

Call 212.613.5000
Monday, Wednesday, and Thursday
9:00 am – 3:00 pm

Call 212.613.5000 and dial “0” to leave a message.

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