Four months after NYLAG and co-counsel Patterson Belknap filed a legal challenge against New York’s troubled CDPAP transition to a single program administrator (PPL)—a chaotic process that threatened to leave hundreds of thousands of New Yorkers without home care—NYLAG’s Elizabeth Jois discussed the recent lawsuit settlement with WCNY‘s “The Capitol Pressroom.”
The focus of this settlement is really entirely on identifying and reaching out to the people who have not yet made this transition.
That number has been getting smaller with each week that has gone by, but it stagnated in a way that made us very concerned. There was a lack of information or some other impediment that was holding [the people who hadn’t yet switched to PPL] back, and we realized that we needed to do more.
This settlement is geared to achieve that. It guarantees them more communications including a written letter, a home visit, contact with someone who [the CDPAP enrollee] themselves has listed as an authorized representative, someone who can be contacted about their Medicaid case.
For anyone who has not yet moved forward with the process of transitioning to PPL, they will receive the required notices that they are entitled to.
To listen to the full conversation, listen on WCNY‘s “The Capitol Pressroom” radio program, originally aired on July 29, 2025.



