To reach a case handler, please call 212.613.5000.

All initial consultations are conducted over the phone. Every individual who contacts NYLAG will have the opportunity to speak with a case handler. Due to the volume of calls, it may be necessary to leave a message. Your call will be returned within 72 hours.

Click here to view NYLAG’s Frequently Asked Questions (FAQ)

Click here for more information about the IIF/ IPA Immigrant Restitution Fund or to file a claim online.

PHONE INTAKE SCHEDULE

Monday, Wednesday, and Thursday
9:00 am – 3:00 pm

Family or matrimonial issues (including domestic violence)
Tuesday and Friday
9:00 am – 3:00 pm

Immigration Issues
Monday, Tuesday and Wednesday
9:00 am – 3:00 pm

Domestic Violence Emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444

Superstorm Sandy Issues
Call 212.584.3365 Monday through Friday
9:00 am – 3:00 pm or email stormhelp@nylag.org

Holocaust compensation issues
Call 212.688.0710 Monday through Friday
9:00 am – 5:00 pm

LGBT legal issues
Call 212.613.5000 ext. 5107 Monday through Friday

Medicaid, Medicare, home care services, and public benefits issues affecting older adults & people with disabilities (Evelyn Frank Legal Resources Program)
Call 212.613.7310 Monday through Friday
9:00 am – 5:00 pm or email EFLRP@nylag.org

After Hours
Call 212.613.5000 and dial “0” to leave a message.