To reach a case handler, please call 212.613.5000.

All initial consultations are conducted over the phone. Every individual who contacts NYLAG will have the opportunity to speak with a case handler. Due to the volume of calls, it will be necessary to leave a message. Please leave your full name and contact information, as well as a description of your legal issue so that the correct department can return your call. Your call will be returned within 3-4 business days.

Click here to view NYLAG’s Frequently Asked Questions (FAQ)

When to Call (Phone Intake Schedule)

Civil legal issues
Call 212.613.5000 Monday, Wednesday, and Thursday
9:00 am – 3:00 pm

Family or matrimonial issues (including domestic violence)
Call 212.613.5000 Tuesday and Friday
9:00 am – 3:00 pm

Domestic violence emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444

Immigration issues
Call 212.613.5000 Monday
9:00 am – 3:00 pm or email [email protected]

Superstorm Sandy issues
Call 212.381.0701 Monday through Friday
9:00 am – 5:00 pm or email [email protected]

Holocaust compensation issues
Call 212.688.0710 Monday through Friday
9:00 am – 5:00 pm

LGBTQ legal issues
Call 212.613.5000 ext. 5107 Monday through Friday

Medicaid, Medicare, home care services, and public benefits issues affecting older adults & people with disabilities (Evelyn Frank Legal Resources Program)
Call 212.613.7310 Monday through Friday
9:00 am – 5:00 pm or email [email protected]

Legal services for cancer patients
Call 212.946.0357 Monday, Wednesday, Thursday and Friday
10:00 am – 2:00 pm

Veterans legal issues
Call 212.946.0343 Monday, Wednesday, and Thursday
9:00 am – 3 pm

After Hours
Call 212.613.5000 and dial “0” to leave a message.