To reach a case handler, please call 212.613.5000.

All initial consultations are conducted over the phone. Every individual who contacts NYLAG will have the opportunity to speak with a case handler. Due to the volume of calls, it may be necessary to leave a message. Please leave your full name and contact information, as well as a description of your legal issue so that the correct department can return your call. Your call will be returned within 72 hours.

Click here to view NYLAG’s Frequently Asked Questions (FAQ)

When to Call (Phone Intake Schedule)

Civil legal issues
Call 212.613.5000 Monday, Wednesday, and Thursday
9:00 am – 3:00 pm

Family or matrimonial issues (including domestic violence)
Call 212.613.5000 Tuesday and Friday
9:00 am – 3:00 pm

Domestic violence emergencies
Call 911 or the New York City Domestic Violence Hotline at 800.621.HOPE (4673)
TDD 800.810.7444

Immigration issues
Call 212.613.5000 Monday and Wednesday
9:00 am – 3:00 pm or email [email protected]

Superstorm Sandy issues
Call 212.381.0701 Monday, Wednesday and Friday
9:00 am – 3:00 pm or email [email protected]

Holocaust compensation issues
Call 212.688.0710 Monday through Friday
9:00 am – 5:00 pm

LGBTQ legal issues
Call 212.613.5000 ext. 5107 Monday through Friday

Medicaid, Medicare, home care services, and public benefits issues affecting older adults & people with disabilities (Evelyn Frank Legal Resources Program)
Call 212.613.7310 Monday through Friday
9:00 am – 5:00 pm or email [email protected]

Legal services for cancer patients
Call 212.946.0357 Monday, Wednesday, Thursday and Friday
10:00 am – 2:00 pm

After Hours
Call 212.613.5000 and dial “0” to leave a message.